Black Friday 2020 is just around the corner so it’s time to start focusing on your plans for what will probably be the busiest period your website has ever seen. There is a lot of steep competition on Black Friday … Read More
customer journey
The Importance of Thank You Pages in the Customer Journey
Are You Leaving Money on the Table With Your Thank You Pages? Your thank you pages have the potential to nurture leads and to be one of the highest converting pages on your site, and yet they’re often thrown together … Read More
Improve the Customer Journey with Google Analytics
You probably already use Google Analytics (or a similar analytics solution) on your website but are you using it to its full potential? In this article I’m going to show you how you can improve your customer journey with Google … Read More
What is Customer Experience? And why is it so Important?
What is Customer Experience? There are many terms and buzzwords around customer experience (also know as CX), but what exactly does it mean? To keep it simple – CX is the impression you leave with your customer after interacting with … Read More