Google search on laptop, SEO to improve customer experience

How to use SEO to Improve Customer Experience (CX)

When you think of SEO, the first thing that comes to mind is ‘search traffic’.  But what about a way to improve customer experience? While SEO remains a key focus and a priority for many marketeers, it can do a … Read More

Man shouting on phone as he receives bad customer experience

What is Customer Experience? And why is it so Important?

What is Customer Experience? There are many terms and buzzwords around customer experience (also know as CX), but what exactly does it mean?  To keep it simple – CX is the impression you leave with your customer after interacting with … Read More