eCommerce Metrics for Each Phase of the Customer Journey That You Should be Tracking

There are many ways to launch, grow, and scale an eCommerce business. But, if you don’t measure the results of your efforts, you’ll never know how to improve them. There are thousands of eCommerce metrics you can track, but only … Read More

Customer Journey Mapping Workshop

What is Customer Journey Mapping and How to Start?

If you strive for a customer centric culture, you have to understand the customer journey – every step of the way! Customer journey mapping is a powerful way to find pain points and opportunities in your customer experience.  It offers … Read More